Management Profile

The management staff of Innovanté Benefit Administrators has over 20 years experience individually within the fully insured carrier arena, as well as within third party administration. The Innovanté team is committed to providing you with a service experience unparalleled in the industry.

Marty Ward
Regional Sales Director, Third-party Administrator Sales

Marty Ward is a Regional Sales Director for TPA Sales. He possesses over 25 years of experience in sales and account management. Ward is a peak-performing professional with extensive experience in sales and marketing, account management, relationship development, customer service, team leadership, lead generation, contract negotiation, and problem resolution. He joined Innovanté Benefit Administrators in June 2008.

Professional Experience
Prior to joining Innovanté Benefit Administrators, Ward served as an account executive for Rocky Mountain Health Plans. He developed a complete understanding of the underwriting process. In that position, he sold and marketed self-funded, ASO, and fully insured products to brokers and consultants. Ward negotiated stop-loss insurance on new and renewal business, as well as, negotiated complex contracts with vendors to obtain the best rates and fees for potential clients. He was also responsible for delivering customized presentations to prospective brokers, consultants, and clients on a weekly basis.

Previous to his employment with Rocky Mountain Health Plans, Ward served as the account executive of CNIC Health Solutions, Inc. (CNIC), a Colorado-based TPA of employee benefit plans. During his tenure, he managed accounts in a four-state territory (CO, CA, NV, and AZ). He prospected and marketed new products and services to the broker and consultant communities. Ward sold and marketed self-funded, ASO, and fully insured products to brokers and consultants. He led the sales force by example to achieve and surpass goals and objectives.

Ward has a strong ability to identify market plan needs, create actionable programs, and collaborate effectively with diverse departments. He has achieved outstanding success in building and maintaining long-term relationships with key executives and has established large-volume, high-profit accounts with excellent levels of retention and loyalty.

Specialized Skills/Significant Accomplishments
He has initiated effective marketing strategies to attract large client groups, increase sales, and maximize revenue. He has also received numerous accolades for sales leadership and has secured major accounts.

Professional History

Education

Associations

Jon Sanders
Regional Sales Director, Third-party Administrator Sales

Jon Sanders is a Regional Sales Director for TPA Sales. He has over 25 years of experience in employee benefit administration and the health insurance industry. He has vast experience in developing high performance, customer-centric teams and business processes, providing customers with an exceptional care experience and positive financial results.

Professional Experience
Prior to joining Innovanté Benefit Administrators, Sanders served as Director of Sales & Account Management for Kaiser Permanente NW (KPNW). In that position, he was responsible for new business development and account management. Sanders directed activities for large group, national & labor accounts, and small business group segments. He participated in many regional and national product designs, including development of KPNW’s self-funded plans for large employers.

Sanders has over 10 years of self-funding experience, including management of several regional TPAs, and has managed a national sales team for a West Coast stop loss carrier. He was a co-founder of an Oregon-based TPA, and he understands the challenges and needs of employers who are seeking self-funding. He has worked directly with both brokers and employers to develop personalized self-funded plans.

In addition, Sanders has experience working with national provider networks, and medical review and disease management vendors that provide a consultative approach to development of cost-effective plans. He also was VP of Benefit Administration for Blue Cross/Shield of Oregon, where he developed effective claims management and reporting systems for employers.

Professional History

Associations

Teresa A. Miller
Director, Third-party Administrator Operations

Teresa Miller is Innovanté Benefit Administrators director for TPA Operations. She has over 17 years of experience in the medical insurance industry. Miller has significant experience in account management, implementation, appeals compliance, subrogation, claims, and customer service. She joined Innovanté Benefit Administrators in June 2008.

Professional Experience
Prior to joining Innovanté Benefit Administrators, Miller supervised the claims and customer service teams at CNIC Health Solutions, Inc. (CNIC), a Colorado-based TPA of employee benefit plans. During her tenure, she focused on policy and procedure development, account management, and implementation.

Prior to joining CNIC, Miller served as the claims manager for PacifiCare of Colorado. In that role, she was responsible for managing claims workflows, training and documenting staff progress, identifying system problems, defining system enhancements, serving on committee's for system modifications, and developing policies and procedures.

Professional History

Education